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GDPR Policy - Fireplace Centre

Data Protection




We are committed to our users’ rights to privacy. We promise to share transparently all aspects of how The Fireplace Centre product and websites work regarding privacy, terms, and personal data, and we are in full support of efforts to ensure your protection on and offline.


The EU’s General Data Protection Regulations (GDPR) take effect May 25, and we are entirely behind the spirit of these regulations for a safe and secure Internet. We aspire to embrace privacy by design and, whenever possible, not to collect and store personally identifiable information.

Our Privacy Policy references the few instances where personally identifiable information is required. Typically this will include an email, phone, and address for your sales request to The Fireplace Centre.

Overall, we aim for privacy by default: if data collection is not integral to how our product works, we won’t collect it. This approach has felt very much in line with the spirit of GDPR, and we’re fortunate that many of these data collection practices have been in place at The Fireplace Centre for some time. As such, you may see a few banners or forms requesting consent for us to collect personally identifiable information for tracking or other purposes.

At any time, you may request that your information be exported and sent to you for review, and we promptly honour any requests by you to delete and forget your information.


Status: Complete

We are auditing all areas of The Fireplace Centre to determine what personal data we collect and for what purpose. In a case where collecting personal data is not essential, we are removing that collection process.


Status: Complete

We’re working with a legal consultant to ensure that our policy contains the proper language, is easy to understand, and communicates clearly any instances of personal data collection.


Status: Complete

We have added cookie notices to all marketing pages and blogs to comply with the E-Privacy Directive. We do collect personally identifiable information with our cookies; however, with our new cookie tool, you can turn off analytical cookies or simply accept the recommended settings.


Status: Complete

If a user asks to change their information, we can do so within our admin portal. If a user has a modification to make, they can reach out to us at 


Status: Complete

We have created a legal agreement that users and external parties can receive from us, promising the protection of all personally identifiable information we collect and store.


Within Section 7 of our Data Protection Agreement (DPA), we commit to displaying a list of all current sub-processors in use by The Fireplace Centre. A sub-processor includes any third party whom we share personally identifiable info with.

Here is the list:

Wix: Our website is with Wix, and you can find their GDPR policy here:

We use Wix payments: When you pay via our website, your data will be stored & collected with them, then processed and stored by The Fireplace Centre on our secure server, and your payment will be processed. We do not store any payment information.

Google Adwords/Analytics/Merchant/Tagging: If you have visited any of our websites or blogs, we use Google to help find subjects looking for Fireplaces which applies all over the UK and where we place adverts on Google to link back to our websites.

Klarna: If you choose to sign up to Klarna, you do so on the understanding that The Fireplace Centre does not sell your information on to them they have a transaction with you the customer, and we are paid in full by them

WiFi: When visiting Showroom, you can access our WiFi once you accept the terms and conditions. We use this system following Data Protection Laws and Compliance.

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